Ensuring residents are

healthy. independent. cared for.

The nurse navigator program is a resident assistance program to help residents obtain the medical care they need.

Nurse Navigator Program

This program assists residents in obtaining the medical care they need to stay as healthy and independent as possible. This service is offered at no additional charge and is just one of the many benefits of living at Park Central!

Emergency consultation assessments and visits

Illness checks and coordination of physician care

Coordination of services after hospitalization

Set up services such as lab work, home health care, private duty care

Navigate residents through Park Central continuum of care, and assess for placement

FAQs

What is the Nurse Navigator Program?

The Nurse Navigator Program at Park Central is unique to senior living facilities. This program gives family members of those in senior living communities peace of mind that their loved ones are being taken care of. The Nurse Navigator Program provides someone to help you or your loved one understand some of the terminologies that go with insurance, services you can get from different providers, and helping residents get the services and level of care they need to remain as independent as possible.

Does the Nurse Navigator respond to life alert situations?

The Park Central Nurse Navigators are here seven days a week available to assist in emergency situations.  The resident will be assisted if possible, or the Nurse Navigator will call for an ambulance. Our Nurse Navigator will stay with the resident and provide basic support for them until the ambulance or fire department gets there.

Does the Nurse Navigator coordinate with the clinic on campus?

If a resident is ill or not feeling well, we have a clinic here on the Park Central campus. The Nurse Navigator can help residents get to the clinic, or if they’re too ill to go to the clinic, then a home visit can be coordinated with telemedicine visits or face time visits in the apartments. 

Karen Jeffers RN, BSN, CCM, NPEC

Park Central Nurse Navigator

(806) 337-5954
kjeffers@bcsama.org
General Hours of Availability:
7 days a week during normal business hours